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White Paper Published By: 8x8, Inc.     Published Date: Apr 26, 2013
What if you could transform your communications system to rival the rich functionality and flexibility of bigger competitors with dedicated IT staff? This new white paper compares the costs and functionality of using a hosted unified communications (UC) system "in the cloud" versus investing in an on-site "premises-based" system. The findings might surprise you. Download this new white paper now to: •Understand the tradeoffs between owning vs. hosted UC systems •Review a dollars-to-dollars comparison in a full total cost of ownership (TCO) study •Learn the pitfalls to avoid when evaluating different UC systems
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unified communications, flexibility, cost advantages, roi, hosted unified communications
    
8x8, Inc.
White Paper Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Download this Executive Brief to learn how cloud-based unified communications services can help your company be more available when it matters.
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communications, grow your business, 8x8, business growth, business technology
    
8x8, Inc.
White Paper Published By: 8x8, Inc.     Published Date: Jan 22, 2013
Traditional phone systems present two main problems for businesses: limited features and high costs. As a result, small businesses are migrating to Internet phone systems that deliver advanced communication over broadband connections.
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internet phone service, small business, traditional phone service, 8x8, voip
    
8x8, Inc.
White Paper Published By: Adobe     Published Date: May 22, 2014
An Adobe report into building sustainable, one-to-one customer dialogues across any channel.
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adobe, single marketing view, one-to-one customer dialogues, cross-channel conversations, adobe campaign
    
Adobe
White Paper Published By: AT&T     Published Date: Nov 07, 2011
See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.
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unified communication, cebp, communication, collaboration, collaboration capabilities
    
AT&T
White Paper Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
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avaya, video collaboration, communications solutions, unified communications, contact center
    
Avaya
White Paper Published By: Avaya     Published Date: Jan 04, 2017
To succeed in a tough marketplace, small businesses must be accessible, without significant interruption, even in the most adverse situations. This kind of ongoing accessibility is an important aspect of business continuity - a critical success strategy that doesn't just happen, but requires proactive planning. Although there are several aspects to a business continuity plan, a major component of any plan should be the SME's communications capabilities, not just its equipment or data. This paper will explore how different kinds of interruptions can adversely affect an SME's business continuity and illustrate how, through advanced features such as resiliency and mobility, Avaya's IP Office can help SMEs overcome interruptions and maintain business continuity.
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avaya, communications, avaya ip office, unified communications, contact center
    
Avaya
White Paper Published By: Avaya     Published Date: Jan 04, 2017
How the cloud maximizes IT productivity and minimizes IT costs
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avaya, wireless lan management, cloud, avaya cloud networking platform, unified communications
    
Avaya
White Paper Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
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avaya, ip-based communications, communications solutions, unified communications, contact center
    
Avaya
White Paper Published By: Avaya     Published Date: Jan 04, 2017
Are your people and customers fully engaging with each other? That’s the question many small and midsize businesses are trying to answer. Employees are scattered. So are clients. Today’s office can be a kitchen counter or an airline seat. Customers demand excellent experiences regardless of device. Mobile devices reign supreme. The workforce and your customers are global — and moving at a relentless pace. With Avaya IP Office, everyone will now be engaged with a complete, across-the-board solution that brings it all together. Read this paper to learn how Avaya IP Office will help give your business a competitive edge.
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avaya, customer engagement, team engagement, avaya ip office, unified communications
    
Avaya
Case Study Published By: Box     Published Date: Oct 18, 2012
A modern mobile IT strategy is no longer an option, it is an absolute business necessity
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box, mobile it strategy, bring your own device, mobile file sharing, collaboration
    
Box
White Paper Published By: Box     Published Date: Oct 17, 2012
Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. This is a high bar to clear, but we found 13 vendors able to clear it.
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box, video conferencing, collaboration, mobile, mobile collaboration
    
Box
White Paper Published By: Business.com     Published Date: Nov 06, 2012
Getting the most from inbound call centers requires that you address inefficiencies. Here are the five questions that will help you determine how inefficient your call center really is.
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inbound call centers, sales, call center solutions, call center management, call center software
    
Business.com
White Paper Published By: Business.com     Published Date: Oct 09, 2012
Web conferencing technology is an innovative advancement allowing people to communicate and conference over the Internet.
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web conferencing, costs, meeting, business, corporate communications
    
Business.com
White Paper Published By: Business.com     Published Date: Oct 09, 2012
A business needs a solid business infrastructure in order to succeed in today's marketplace. And one of the most basic building blocks of a company's infrastructure is its business phone system.
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phone systems, efficiency, telecommunications, telecom
    
Business.com
White Paper Published By: Business.com     Published Date: Oct 09, 2012
A business call center is no longer a grouping of agents with a telephone and list of phone numbers. Call centers have evolved in to the forefront of many business' revenue-generating activities.
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call center software, telecom, software, information management, data
    
Business.com
White Paper Published By: CCMI     Published Date: Sep 19, 2012
In this whitepaper, you'll discover the five essential elements to consider when evaluating tools for telecom management.
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information technology, telecommunications, telecom, telecom management, business technology
    
CCMI
White Paper Published By: CDW     Published Date: Jun 18, 2013
A mix of well-thought-out policies and up-to-date technologies are needed to protect critical data.
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cdw, mobile security, protecting data, critical data. notebooks, smartphones
    
CDW
White Paper Published By: CDW     Published Date: Dec 03, 2012
The fact is that IT may be in the dark about who is using mobile devices to access company data.
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mobile device management, cdw, mobile, wireless, business technology
    
CDW
White Paper Published By: Cisco     Published Date: Jun 12, 2014
U.K. energy contractor reduces total cost of ownership while improving customer service and adopting new ways of working.
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cisco, unified communications solutions, borderless network infrastructure, cisco ironport security, case study
    
Cisco
White Paper Published By: Cisco     Published Date: Nov 08, 2012
This paper provides an in-depth explanation of the benefits of high-quality video.
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video collaboration, telepresence, cisco, roi, calculator
    
Cisco
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
34% of IT professionals “say they’ve seen an actual SDN deployment as often as they’ve seen the Loch Ness Monster.” Discover more eye-opening results in this Cisco survey of 1,300 IT professionals from 13 countries. Download now.
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technology, cisco, survey, best practices, telecommunications
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
Annual global IP traffic has increased fourfold in the past five years, and it will surpass the zettabyte threshold by 2017. In this Cisco® Visual Networking Index (VNI) paper, discover the details and methodology of this forecast. Read report.
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ip traffic, technology, cisco visual networking index, vni, best practices
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
The Cisco® Global Cloud Index is an ongoing effort to forecast the growth of global data center and cloud-based IP traffic. In this paper, take a look ahead at virtualization and cloud computing trends on the horizon. View report.
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cisco global, cloud, forecasting, best practices, virtualization
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
What do consumers want from Wi-Fi? Cisco® Internet Business Solutions Group asked 1,060 Canadians to shed light on mobile user demands, identify future trends, and define strategies for business success. Read results.
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wi-fi, cisco internet business solutions, mobile, best practices, trends
    
Cisco Systems
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