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Published By: Google     Published Date: Aug 05, 2019
Migrating to the cloud can be complex, time consuming, and risky, especially when you have hundreds or thousands of existing workloads to move. Make your journey fast and smooth by planning ahead and using tried and tested best practices. This 4-step guide from Google Cloud also includes a detailed checklist of key milestones, ensuring that you complete every step and always know what’s next.
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google cloud, workloads, migration, cloud management, cloud infrastructure
    
Google
Published By: Google     Published Date: Aug 05, 2019
Moving existing enterprise workloads to the cloud has always been challenging as companies struggle to adapt and migrate applications to run in a cloud environment. IT managers must understand application dependencies, change drivers and networking configurations, and learn new management interfaces. This white paper will provide a deeper understanding of Migrate for Compute Engine's technology for mass migrations into GCP unique technology and architecture, and will explore how these capabilities improve current mass migration practices.
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cloud applications, cloud as a service, velostrata, migration, google cloud
    
Google
Published By: ttec     Published Date: Jul 24, 2019
Fraud prevention and content moderation take center stage. Trust & Safety is good business Change your password often. Keep your virus software up to date. Beware of so-called princes from Nigeria. These are the costs of doing business online. Since its inception, the internet has always had its share of bad guys. And as nearly all companies move to a more digitally enabled world, the thieves, con artists, and hackers are finding new ways to steal money, information, and disrupt the world in a bad way. Having a trustworthy and safe brand is now a differentiator, especially from companies that operate primarily online. But it’s becoming harder to keep up as technology advances and information moves quicker every day. This eBook details how companies can protect their brand and keep customers safe by enabling fraud prevention and content moderation strategies and tactics.
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ttec
Published By: Entrust Datacard     Published Date: Jul 23, 2019
In years past, device functionality was enough to sell most embedded products without much concern for cybersecurity. Of course there were exceptions, such as in critical infrastructure, aviation, and military, for which security was always of importance. But today’s environment has evolved on several fronts. First, organizations across nearly all markets are demanding Internet connectivity to monitor and control devices as well as to aggregate and analyze data. Second, the magnitude of security threats has exploded, driven by highly sophisticated hackers including organized criminal gangs seeking financial returns, creating a constantly evolving threat landscape. Third, the increasingly complex nature of connected systems makes them ever more challenging to protect. The more complex a system, the more potential vulnerabilities it may contain. And fourth, the data generated by connected devices represent an asset that is becoming increasingly valuable for organizations to derive insigh
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Entrust Datacard
Published By: TIBCO Software     Published Date: Jul 22, 2019
The biggest headache for most payment operations teams is cost control — and a large part of it comes from fraud management: Investigation teams waste large amounts of time just assembling the data needed to make decisions. Detection engines are always playing catchup with the latest fraud patterns. Ever changing regulations increase the time and cost required to reach compliance and meet audit standards. Given their scope and impact, replacing core fraud systems is not an option for most firms. But instead of replacing them, you can improve the investigative process with augmented investigation, and improve the detection process by enhancing current systems. This whitepaper describes three ways financial services firms can use TIBCO solutions to lower the cost of investigations through faster results, reduce fraud losses through better detection, and simplify audit and regulatory compliance through centralized access to information.
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TIBCO Software
Published By: Lenovo and Intel     Published Date: Jul 19, 2019
Colleges and universities are transforming to meet the demands of new students. Technology plays a critical role in making improvements to both physical and process infrastructure. As the world’s leading provider of education technology, Lenovo knows that steady technology leadership is critical to ensuring higher education institutions to stay responsive to these always-evolving, real-world challenges.
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Lenovo and Intel
Published By: Four Winds Interactive     Published Date: Jul 19, 2019
When it comes to implementing and managing an effective digital signage network, every organization has to start somewhere. Regardless of how many screens you have or what applications you’ve deployed, there’s always something new to learn. But you don’t have to learn every lesson on your own. We’ve compiled a list of tips and best practices from organizations of all sizes—companies with implementations ranging from 10 screens to 2,000 screens. Use this resource to learn from the people that have successfully implemented and scaled digital signage within their organizations.
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Four Winds Interactive
Published By: Lenovo and Intel     Published Date: Jul 11, 2019
Colleges and universities are transforming to meet the demands of new students. Technology plays a critical role in making improvements to both physical and process infrastructure. As the world’s leading provider of education technology, Lenovo knows that steady technology leadership is critical to ensuring higher education institutions to stay responsive to these always-evolving, real-world challenges. • IT must balance innovation with budget and manageability • Professors must navigate new tools while focusing on institutional goals • Administration needs to support student growth with limited budgets • Students are exploring digitally driven learning opportunities
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Lenovo and Intel
Published By: Deltek     Published Date: Jul 10, 2019
Having real-time access to engagement information via a cloud-based, integrated, information infrastructure is critical in delivering high-value, on time engagements that always delight clients. So why do so many consulting firms fail in this area, that they constantly advise clients on? Enjoy a complimentary copy of ProjectManagement.com’s new white paper on how an effective information infrastructure will ensure client excellence. Author Andy Jordan, consulting firm owner and industry expert, reveals the 5 ways to exceed client expectations and how consulting firms can leverage technology to achieve client excellence. Download the white paper today!
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Deltek
Published By: Adobe     Published Date: Jun 26, 2019
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe. Key topics that you’ll read more about in this year’s report: • Optimising customer experience and delivering personalised experiences in real time. • Using data better for smarter audience segmentation and targeting. • Be wary of walled gardens. Control and own the data, and always be compliant. • Automation is the future. Understand the benefits, learn how to use it.
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Adobe
Published By: Red Hat     Published Date: Jun 26, 2019
An introduction to the Forrester analyst report: How to Capture the Benefits of Microservice Design There has always been a relationship between an application and the platform and services which run it. For a long time, that relationship was very tight and encompassed a lot of areas related to the application design, from the language the application could be written in to administrative behaviors like monitoring and logging, even things like transaction management, frontend UI development, or integration methods. In a sense, the application platform was just another design consideration for the application. A few years ago, as significant changes in platform technology like cloud, containers, and virtual machines started rolling out, the primary emphasis for CTOs and application architects was on how to move to those platforms. The platform choice was a major part of the application. The focus was — one way or another — getting into “the cloud.” There’s been a shift in customers’ pri
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Red Hat
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
As the generation that pioneered the social media persona, Gen Y aren’t known for fading into the background – the average Gen Yer juggles four different social media accounts, crafting individual personalities on each. But despite their desire to stand out, today’s young people are especially keen to work together; so much so that 40% would even pay out of their own pocket for social collaboration tools at work Despite this, workplaces aren’t always giving them the tools they need to work effectively with one another. While 38% of Gen Y feel that outdated modes of collaboration obstruct a company’s ability to innovate, 71% say they face challenges using their company’s collaboration tools. As a result, they’re taking it upon themselves to create collaborative working environments, share innovative ideas and embrace the diversity of thought that comes along with it. Download this report to find out what Gen Yers expect from their workplaces today.
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Workplace by Facebook
Published By: IBM APAC     Published Date: Jun 21, 2019
Moving major, business-supporting applications to the cloud can be a challenge for a variety of reasons. You may have concerns about the physical migration of data, as data loss or business disruption stemming from a migration issue would be a disaster for the business. Security is another typical concern, as a data breach of your most sensitive applications—like SAP or Oracle— could prove highly damaging. Akin to security, data sovereignty is an issue for many businesses. Stringent compliance laws in some jurisdictions are dictating data “residency”; and in the cloud, it is not always clear where the data is housed. Among managed cloud service users, 68% state that using such services helps them to better manage resource allocation and make SAP and Oracle costs more predictable. In this paper, we will look at common concerns over deploying and optimally managing business-critical, legacy applications in the cloud. We consider the benefits of managed cloud services, and how your
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IBM APAC
Published By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
By focusing on frequent code integration, automated testing, and keeping the mainline code version in a state that is deployable to production at any time, CI/CD aims to eliminate the risks and friction of traditional waterfall software development. Add to that the practice of continuous deployment and you can move to a situation where the latest and greatest software version is not just always ready to be deployed—it’s deployed on a frequent basis.
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F5 Networks Singapore Pte Ltd
Published By: Dell EMEA     Published Date: Jun 14, 2019
The manufacturing industry has always been at the forefront of embracing new ways of doing things faster, smarter and better. Today, we’re at a fascinating inflection point. Industry 4.0 — a long-used term in manufacturing — has become increasingly mainstream, due to the availability of affordable IoT infrastructure, the desire to gain new business insights from data plus the arrival of advanced connectivity technologies, such as 5G. As a solution builder, you can help your manufacturing customers realize benefits in the era of new industrial revolution. We can help you manage data across the entire manufacturing process and supply chain, from the edge to the core to the cloud, speeding up you application development and compressing time to market. Our team of engineers and project managers are ready to help you design and build solutions on Tier 1 infrastructure to meet your unique requirements. Download this eBook to learn how to take advantage of Industry 4.0 and deliver Next Gen
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Dell EMEA
Published By: Five9     Published Date: Jun 14, 2019
If you’re already operating a cloud contact center, you may skip this section and jump to the Intelligent Cloud Contact Center below. But, if you’re still on-prem and starting to wonder and envision just what a cloud contact center could do for you, here are some things to consider. Today’s consumers are loyal not to organizations, but to the experience they have – moment by moment – with an organization. That means loyalty is always based on the present experience. Dimension Data reports that 88 percent of companies believe customer experience (CX) is a competitive differentiator.1 At the forefront of this is customer care.
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Five9
Published By: Five9     Published Date: Jun 14, 2019
This paper is designed to help evaluate your current contact center as you consider a move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer experiences, and we are here to assist you at every step as you transition to the cloud.
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Five9
Published By: MicroStrategy     Published Date: Jun 11, 2019
The use of analytics has exploded across business, and the value it already has delivered has heightened executives' expectations. Now data can be processed in real time to meet a constantly widening range of analytic needs. How your organization utilizes them in the next decade will be essential to your success. These developments come at an opportune time. Organizations are being over-whelmed by the rivers of data generated by applications and systems on-premises or flowing in via the cloud. At the same time, the cost of computational power has declined dramatically, making it practical to apply analytics to and generate information on just about anything. But no advance comes without challenges. While the widespread availability of analytics has created seemingly valuable insights, executives and managers are finding that those insights are not easily linked to steps that will improve business outcomes or optimize actions. Furthermore, analytics are not always easy for line of b
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MicroStrategy
Published By: Group M_IBM Q2'19     Published Date: Jun 10, 2019
In the era of individual-centered economy, customers are demanding faster, more personalized services. To deliver these services, successful organizations realize the benefits of accurate and trusted master data. And in today's always on society, companies can no longer afford to allow downtime for maintenance and scheduled upgrades for these services and the supporting applications. With low latency capabilities in IBM InfoSphere Master Data Management designed to easily connect to applications in a zero-downtime environment, the highest demands for user interactions can now be realized. As a result, businesses can therefore take the next step in their digital transformation initiatives to truly drive personalized differentiated customer experiences to separate themselves in today's crowded marketplace. View this webinar to discover how IBM MDM puts these capabilities within easy reach. The webinar will: Reveal how these capabilities are being delivered on-premise and on t
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Group M_IBM Q2'19
Published By: Ahead     Published Date: Jun 05, 2019
Digital Business Demands Better Software, Faster In your organization, you’ve probably heard questions like these asked of the application development and/or infrastructure and operations organizations. > Why can’t our software development teams keep up with new business requirements? > Why are we always waiting on infrastructure teams? > Why do our business initiatives become outdated before their required software is even deployed? > Is our software development team aligned with corporate goals like engaging younger consumers on their mobile devices?
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Ahead
Published By: Motorola Solutions     Published Date: Jun 05, 2019
THE TIME IS NOW TO CREATE AN ENGAGING SHOPPING EXPERIENCE FOR EVERY CUSTOMER. In the world of retail, the customer is always right. That’s why retailers today must ensure their staff is well-informed, well-coordinated, armed and ready with the right information to satisfy customers in stores. Whether it’s a customer’s question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need to rely on strong communication technologies so retailers can deliver a seamless experience for shoppers and keep them coming back. When retailers create an engaging experience, customer interactions turn into transactions and occasional buyers turn into loyal brand advocates. Motorola Solutions Two-Way Business Radios are helping retailers across the nation enhance customer and employee interactions, efficiency and safety both in stores and warehouses – but which business radio model is right for
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Motorola Solutions
Published By: Larsen & Toubro Infotech(LTI)     Published Date: May 30, 2019
Leading technology consulting company had 3-6 days Average TAT to resolve the tickets thereby having poor customer experience. LTI’s AI Solution helped in implementing Virtual Assistant Chatbot which was very well integrated with backend systems and enterprise systems to solve the challenges. Benefits i. 30% activities moved to Virtual Bots ii. L1 Support available “Always On” Model Download full case study.
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Larsen & Toubro Infotech(LTI)
Published By: Group M_IBM Q2'19     Published Date: May 28, 2019
In our always-on, always-connected world, healthcare consumers expect instant access to customer service, not just from 9 AM to 5 PM. It’s often no longer good enough for health plans to staff call centers during standard business hours. Members today typically want to be able to log in and help themselves to the answers they need from self-service channels whenever they want — and they want the experience to be highly personal. One contact center benchmark study (see next page) revealed self-service channels can be a win-win for both businesses and consumers.1 When done well, self-service solutions can help businesses improve customer satisfaction while reducing costs. And consumers appreciate the convenience of getting answers quickly and efficiently.
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Group M_IBM Q2'19
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
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Dell APAC
Published By: Dell APAC     Published Date: May 25, 2019
To compete in the digital era, organizations require a skilled and highly productive workforce, empowered by the right technology. Technology decision makers must match highly functional technology to the needs of every worker, enabling each person to have an experience that is productive and fulfilling, while taking organizational competitiveness to the next level. It’s a straightforward mandate, but is not always easy for technology decision makers to achieve.
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Dell APAC
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