WebRTC, web real-time communications, is one of the hottest topics in the video communications industry, and for good reason. In a nutshell, WebRTC enables a user to connect over video without having to download a software client or plugin, and no username or password is required. Basically, all you need is a webcam, an Internet connection and the right browser (for example, the latest versions of Mozilla® or Chrome™), and you can connect over video with colleagues, partners, vendors and customers.
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge.
Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs.
Download this guide to learn:
The four major performance factors that can affect user experience
Why speed alone isn't an accurate measure of performance
How a content audit can identify performance bottlenecks
The role content storage can play in reducing costs and latency
How to decide what features are most important to your business
Can your business afford to lose $9,000 per minute?
According to the Ponemon Institute $9,000 is the average cost of an unplanned outage. In some cases the costs are much higher. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry. It seems no one is immune.
But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load.
Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questi
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
Online video plays a critical role in today's digital marketing strategies for engaging with consumers. With a majority of U.S. web users regularly watching video, the potential for online video is clear: It can effectively drive clicks and conversions, turning casual consumers into loyal customers. Conversion is one of the most powerful and easily measurable benefits of video. A well-placed video supporting complex products and services can create up to a 90% conversion uplift.
Customers have grown accustomed to high speeds and reliable connectivity. One second of network delay when accessing website, mobile app, or application service can increase your bounce rate and even decrease your customer’s trust in your brand.
The typical business pain points per the above scenario are always like:
Latency – While, latency problems caused by geographic distance are impossible to solve on the public Internet;
Availability – Packet loss and complaints from customers can prevent you from increasing your user base;
Cost - The growth of your user base and your business needs both outpace your IT budget.
Security - Connections over the public Internet are vulnerable to DDoS attacks and other threats.
This whitepaper describes:
• Challenges that Magic Video faced before implementing Alibaba Cloud’s solutions
• How Alibaba Cloud’s solutions help Magic Video build a global hybrid enterprise network, accelerate content delivery of the application, and maximize bandwidth?
Published By: Limelight
Published Date: Feb 16, 2018
When it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load.
Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questions. In this paper we’ll explore the 5 things you should know about multi-CDN in order to determine if it might make sense for your business.
Learn how to improve customer experience and transform visitors into repeat customers by:
* Customizing your video player to match your brand
* Making your video shareable with unique URLs
* Deploying video without increasing costs
* Using web acceleration to improve video performance
Learn how to use every mobile opportunity to your advantage. This report shows you how to:
. Optimize your website for mobile devices
. Take advantage of mobile context
. Create richer mobile experiences by adding video and interactivity
Today’s IT professionals are well aware that users expect fast, reliable access to ever-growing amounts of data – from web content, to videos, to business intelligence data and more. Meeting the challenges of this exponential growth is nearly impossible with existing, spinning media storage technology. Hard disk drives (HDDs) have been the standard in data storage for decades, but they can no longer satisfy. They create bottlenecks in data access, they fail to meet the growing demands of higher user expectations, and they consume too much power. Download to learn how to solve this issue.
Kim Komando, “America’s Digital Goddess,” is a leading radio host and web entrepreneur. Every month her video-taped three-hour weekly radio show adds 2.8 TB of video content to its extensive playback library. Switching from their current storage solution, a combination of NAS Arrays and Tape Drives, to Wasabi not only generated huge savings it was simpler and faster. Plus, since Cloudberry works seamlessly with Wasabi, the show also enjoys efficient and cost-effective remote data protection. In this Case Study read in detail how the ‘Kim Komando Show’ made the transition to next generation cloud storage.
This webinar reveals the changes the Aerospace and Defense landscape has experienced recently.
Watch this video now to find out how to:
• Innovate with Flat Budgets
• Master the growing Complexity of Programs
• Evolve your Work Force
• Achieve record setting production rates
View this webinar now to find out more.
Social and technological changes are transforming the nature of network traffic, raising network costs and performance issues. Learn how to proactively manage the WAN as new Web protocols, consumer and corporate video and cloud-delivered applications become mainstream.
Web conferencing can be used in many meeting scenarios, from internal collaboration to presentations, training and large events. IT leaders must examine the use cases that will drive their requirements for a portfolio of online meeting technologies.
Founded in 2011 by Eric S. Yuan and other senior executives and engineers from WebEx and Cisco, California-based Zoom Video Communications (Zoom) offers cloud-based collaboration services.
When first launched, Zoom was heavily focused on video conferencing. Over time, the company has expanded its service to include additional capabilities such as audio dial-in with local numbers around the world, group messaging, wireless presentation, content co-annotation, and more.
See Jack? Oh no. Jack is frustrated.
He wants to know something: Why can't the people at his agency meet and collaborate on the web with anybody, anywhere, at a moment's notice, without worrying about security?
Be more productive, collaborative, and get more done faster using Cisco WebEx Meeting Center — the proven industry leader in web and video conferencing. As a FedRAMPcompliant service, you can use Cisco WebEx to hold regular meetings with anyone — regardless of location.
Manage projects, host meetings, and make faster, more informed decisions by keeping everyone on the same page with meetings that allow everyone to see, hear, and view the same information at the same time. And host engaging and creative sessions with colleagues, internal teams and other agencies.
Go ahead. Create and join meetings easily from your computer
or mobile device. Invite participants to share content in
real time. See who you’re talking to. All in a highly secure
This is now reality for government agencies, thanks to Cisco
WebEx® Web Conferencing, a FedRAMP-compliant service.
As a FedRAMP-compliant solution provided by the market
leader in web and video conferencing, Cisco WebEx Web
Conferencing lets you:
• Easily meet face to face with meeting participants from
• See and hear the same information at the same time with
• Collaborate and increase productivity without the need for
• Make meetings more engaging with high-definition (HD)
video, audio, and content sharing
Published By: Brightcove
Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.