Did you know that most Americans believe companies should have a presence in social media?* That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are.
*Cone 2008 Business in Social Media Study
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities-despite the most challenging market conditions.
Workforce mobilization has become a key competitive requirement for most organizations. However, enabling mobility is more than just providing laptops and mobile phones to users and sending them out into the field. It's about selecting the appropriate technologies and developing the right user experience.
Your highest priority is to grow your business, and your business tools should help you achieve that goal. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities.
It’s a fact: when companies employ newer talent management tools, they see reduced hiring times and higher retention rates. But what features, tool, and apps should you look for when shopping for a next-gen talent management system?
Download “How to Conquer Your First Talent Management Purchase” and learn:
• The fundamentals of talent management software (and why you need it!)
• How to make the talent management business case to key business units
• What to look for in a talent management software provider
• Why a “unified” system drives tangible workforce growth
Check out this brief on how to conquer your first talent management purchase today!
It's no coincidence that many of today's most successful and admired businesses - Google, Whole Foods, IBM, USAA and UPS, to name just a few - are as widely recognized for their forward-thinking business practices as they are for their reputations as employers of choice. These companies all share one characteristic: A strong employment brand.
With little to no oversight into billing and collections‚ it can be hard to evaluate and improve the performance of accounts receivable (AR) processes — but not anymore.
AR Automation solutions provide access to critical analytics that go beyond DSO to transform your AR department into a more strategic‚ value-added operation.
Read our new AR Analytics Playbook to discover the six essential metrics that can bring big gains in efficiencies‚ such as:
• Faster customer payments
• Reduced administrative costs
• Enhanced collections efficiencies
• Improved customer retention
The competition isn’t getting any weaker. Start strengthening your business with an AR automation solution today!
The costs of e-discovery are mind-blowing. Despite the technologists who announce advancements in storage, search and retrieval software to help drive down the unit costs, the frequency and sheer volume of e-discovery pushes costs in the opposite direction. With the ever burgeoning amount of data that is being created and retained each and every day, despite our best efforts to “govern” its retention, these costs seem destined to only escalate and further cut into corporate profits.
Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.
Customers want to solve their issues quickly and easily on the Web. Here we provide 3 recommended capabilities to invest in to transform company knowledge and Web self-service tools so you can achieve higher customer retention and save millions on support costs.
Being responsible for one-third of a business’ success already puts HR in a critical role. But it’s not just about finding the best people—it’s about finding the best people, at the lowest cost, with the lowest possible attrition and the best possible performance. And it’s about guiding your executive team to the right decisions using the language they understand best: numbers. Talent management—covering everything from recruiting and compensation to ongoing education and retention—has traditionally been managed in silos, with a series of disparate systems and disconnected processes and reports. In today’s data-driven world, CEOs demand more. This new study conducted by HR.com explores what’s working for organizations today and the biggest gaps to fill.
68% of US employees are disengaged1 and 50% of employees will leave companies due to bad managers.
You can’t afford mediocre leadership.
If your business could deliver a 10% improvement in leadership behaviors from a total of 16 minutes of development work,3 imagine the potential for increased productivity, performance and retention you could achieve.
CompassSM powered by ADP® is a next-generation diagnostic and learning solution that helps you to boost your people’s leadership and collaboration skills in order to grow your teams from good to excellent. It’s scientifically proven to increase your team’s skills over time.
Give your organization a competitive edge as you develop your people into better leaders and collaborators.
Published By: newrow_
Published Date: Jan 29, 2015
Corporate training programs must be modified to resonate with Millennials, and the first step in doing so is understanding how technology has changed this generation’s behaviors. To better engage, onboard, attract and retain Millennial talent, here are three ways companies can structure their training initiatives to meet our future workforce’s unique learning and working style.
Heightened physical security concerns spanning all industries, coupled with technological advancements is driving the requirement for higher camera resolutions, more fields of view with wider dynamic range and longer storage retention periods.
Published By: Clicktale
Published Date: Sep 26, 2016
In this first paper of the Clicktale Psychology and Customer Experience Series, we examine how retailers can leverage personality type to reach visitors more effectively, raise conversions, and keep customers coming back. Learn how you can harness buyer personality insights to grow your online business.
Published By: CrowdTwist
Published Date: Apr 18, 2016
Retaining customers in a loyalty program requires deep insights
and proper incentives to demonstrate your knowledge about
consumers and their value to your brand. This whitepaper offers
key strategies to help you keep the customers you have.
Commoditization is a serious threat to the telecommunications industry. Most CSPs offer similar services at rates designed to win what has become a price war. As a result, many face decreasing margins and difficulty sustaining differentiation based on prices or products alone. On top of commoditization, CSPs also face competition from OTT providers and an increasingly knowledgeable and demanding customer base. With access to growing amounts of data from an ever-increasing number of sources and devices, today’s empowered, savvy consumers know what they want and expect to get it.
We know it is easy for small businesses to fall into the trap of treating compensation performance as "something to worry about when we get bigger." The fact is, organizations of all sizes need to attract, retain and motivate employees, and compensation is a critical element in any strong talent strategy.
Download your complimentary copy of our "Top Ten Compensation Mistakes Made by Small Businesses" today to discover:
1) Common compensation mistakes made by small business
2) How to avoid the small business traps
3) How to ensure that your pay plan supports your business objectives
Published By: SilverPop
Published Date: Dec 30, 2010
Stay up-to-date on the latest in email marketing and learn what you can expect to see from email marketers in 2011. From growing trends in opt-in methods to a continued focus on retention and re-engagement, this white paper is sure to keep you current on everything email marketing. Download the white paper today!