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Published By: Infosys     Published Date: Aug 20, 2019
Transformation Propelled By Digital Maturity: Incumbent organizations (as opposed to digital natives) fall into 3 clusters determined by their progress along the digital transformation journey. Watchers: Who regard technology as an efficiency enabler and are trying to build a foundation for digital transformation. Explorers: Those who regard technology as enabler for select functions that directly impact CX. Visionaries: Rather, place technology at the heart of their business models and culture.
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Published By: Infosys     Published Date: Nov 04, 2019
Renewable energy is increasingly affordable, good for the environment and here to stay. The problem is that the nation's electrical grid isn't ready for it. The grid was not built for the kind of fluctuating supply that comes from distributed energy generation. In addition to the increased volatility associated with distributed energy resources, utilities are confronted with increased demands on the grid from electrification and digitization of the economy. Customer expectations for consumer-grade digital experiences and increased emphasis on safety and reliability are only increasing.
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Published By: Infosys     Published Date: Nov 04, 2019
Utilities are embracing new technologies to modernize their electric grid and cope with the changing load profiles created by distributed energy resources such as solar, electric vehicles and battery storage. The path forward for trailblazers is often the most challenging. In the spirit of the early pioneers, this paper attempts to share some of the lessons learned. In previous papers we discussed the case for grid modernization and grid modernization capabilities. In this paper we will discuss the top 10 lessons learned from pioneering grid modernization efforts in order to assist others on their journey. While such efforts span both grid operations and planning and engineering, this paper focuses primarily on planning and engineering.
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Published By: Infosys Limited     Published Date: Feb 29, 2012
Semiconductor manufacturers can work more closely with Original Equipment Manufacturers (OEMs) and expand into new markets by using Web 2.0 technologies.
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Infosys Limited
Published By: Infosys     Published Date: May 30, 2018
In the wake of data hacks and privacy concerns, enterprises are working extra hard to make sure they secure customer data from external threats. But what about securing data internally? Organizations unknowingly leave a big security hole in their own systems when they fail to have structured internal processes to handle access requests for employees, which could have disastrous implications for data security. A leading US bank sought to move its internal applications to a secure system for a standard and consistent access rights experience. See how Infosys helped and the five key takeaways from the project.
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internal, applications, data, hacks, privacy, enterprises
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
Enterprises often accord the lowest priority for modernizing systems running business-critical applications, for fear of disruption of business as well as the time it would take for the new system to stabilize and come up to speed. A large telecom company had the same fears when they decided to modernize the reporting data warehouse which produced reports critical for making business decisions. See how Infosys helped and the five key takeaways from the project.
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data, fortress, modernize, business, applications, telecom
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
Customer loyalty is hard to come by today, amid a growing array of choices, omnipresent discounting and fast changing trends and customer preferences. To cut through the clutter, product retailers are increasingly creating targeted offers tailored to customer preferences, to be delivered through an online platform. A premium drinks maker was following the same path when they created a mobile loyalty app to push promotions and notifications to customers. But something crucial was missing. See how Infosys helped and the five key takeaways from the project.
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customer, loyalty, application, product, omnipresent
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
Testing is often a major pain point for enterprises when taking new products to market, and can make or break customer loyalty. Testing speed impacts how fast the product can be rolled out to markets, with regular updates, while the quality of testing can determine the product’s success. So how can product testing be done better, faster, and in a more agile manner? A global CPG giant was looking to solve the same problem when it wanted to take its customer loyalty app to 18 countries. See how Infosys helped and the five key takeaways from the project.
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brand, customer, loyalty, market, infosys
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
APIs are a convenient way for enterprises, particularly in the financial services domain, to monetize their services with minimum expenditure. However, making sure that the APIs are always available, scalable, and secure is vital for the API economy to truly realize its potential. A major financial services firm built an API platform to earn revenue by exposing its backend functions, but needed a partner to make sure the platform was well supported and available 24/7 to partners and developers. See how Infosys helped and the five key takeaways from the project.
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api, investment, platform, financial, services, domain
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
Customers today are far more concerned about the contents and origin of a product than ever before. in such a scenario, granting them easy access to product information, via digital initiatives such as SmartLabel™, goes a long way in strengthening customer trust in a brand. But it also means expending several man-hours of effort processing unstructured data, with the possibility of human error. Intelligent automation can help save effort and time, with virtually error-free results. A consumer products conglomerate wanted a smart solution to implement SmartLabel™ compliance. See how Infosys helped and the five key takeaways from the project.
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automation, brand, information, digital, customer
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
While mainframes have dominated computing across industries for several decades, the need for speed and However, modernizing these systems is every enterprise’s nightmare, considering the complexities and high costs involved, besides the fear of business disruption. The need for a trusted partner has never been more. A leading global brokerage firm was looking to simplify and speed up the mainframe systems powering their trading platforms that supported billions of transactions each day. See how Infosys helped and the five key takeaways from the project.
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mainframes, speed, trading, system, modernize
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
The digital world has made it possible for enterprises to reach, and deliver services to customers near and far through mobile applications. However, regular and rapid rollout of features and new versions across geographies and different operating systems call for flawless applications and mobile app testing capabilities. A chemical giant wanted to deliver agriculture data and services to their farmer clients across geographies through their mobile applications. See how Infosys helped and the five key takeaways from the project.
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Infosys
Published By: Infosys     Published Date: May 30, 2018
An acquisition can often lead to several structural and strategic changes at both the parent company and the acquired company. Leveraging the opportunity to modernize and adopt new technologies is something the acquirer company must consider in order to reduce the complexities of merging and managing two diverse environments. A leading motor manufacturer was trying to figure out the best way to integrate an acquired company’s infrastructure, and realized that application migration to cloud was the best option. See how Infosys helped and the five key takeaways from the project.
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acquisition, opportunity, modernize, structural, management
    
Infosys
Published By: Infosys     Published Date: May 30, 2018
Organizations are constantly trying to know their customers better. Gaining a single view of the customer, irrespective of the channel they chose to interact through, can be challenging but can go a long way in helping understand what customers really want. A US bank wanted to utilize the data from their millions of account holders to know how they could improve customer experience. See how Infosys helped and the five key takeaways from the project.
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customer, banks, finance, infosys, data
    
Infosys
Published By: RES Software     Published Date: Apr 05, 2013
Patients are, and always will be, the number one priority for Waterbury Hospital. The selection of RES Workspace Manager is helping us keep our commitment to our patients and our clinicians. This infographic looks at the benefits of implementing RES Software.
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res software, complexity or risk with res software, infographic, infosys
    
RES Software
Published By: RES Software     Published Date: Apr 05, 2013
IT organizations are on the brink of a new wave of desktop transformation, with Windows 7 operating system (OS) migrations a critical stop on the journey. These OS migrations are extremely complex and pose real risks in terms of end user downtime, business interruptions, and increased costs. IT needs to ensure migration projects go quickly and smoothly, and that the resulting user environment becomes easier to access and manage.
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desktop evolution, enterprise-wide desktop evolution, infosys, boosting user production, prevent downtime, prevent business interruptions
    
RES Software
Published By: Infosys     Published Date: Jun 28, 2018
The 2018 HfS ServiceNow Services Blueprint continues our theme of looking at the services ecosystems of leading Software-as-a-Service platforms. Unlike other quadrants and matrices, the HfS Blueprint identifies relevant differentials between service providers across a number of facets under two main categories: innovation and execution.
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provider, analysis, digital, automation, standardization
    
Infosys
Published By: Infosys     Published Date: Jun 21, 2018
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Published By: Infosys     Published Date: Jun 21, 2018
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Published By: Infosys     Published Date: Jun 21, 2018
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Infosys
Published By: Infosys     Published Date: Jun 21, 2018
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Infosys
Published By: Infosys     Published Date: Dec 12, 2017
Few topics garner more headlines today than artificial intelligence, and for good reason. Despite the fact tech luminaries can’t seem to agree if it’s the world’s greatest existential threat or saviour, there is little debate about its ability to fundamentally transform everyday life and the business models that support it. As Dr. Anastassia Lauterbach, Board member of Dun & Bradstreet, recently put it, “The internet disrupted 20% of all business models. Artificial intelligence will disrupt the remaining 80%.”
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artificial intelligence
    
Infosys
Published By: Infosys     Published Date: Dec 12, 2017
Overcoming AI’s barriers are not easy, but it is certainly achievable. The starting point to a successful journey is identifying the correct problem to solve. Too often, firms do this by looking internally at their own operations. Instead, companies should employ the powerful tenets of design thinking, which focus on customer empathy and outside-in thinking to iteratively test prototypes.
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artificial intelligence, design thinking
    
Infosys
Published By: Infosys Limited     Published Date: Aug 02, 2019
Cloud along with other technologies such as Big Data, Internet of Things, Artificial Intelligence and Blockchain have made it possible for enterprise to have bolder visions for the future. The new technologies motivate them to accelerate their digital transformation journey and deliver more rewarding experiences to clients.
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Infosys Limited
Published By: Infosys Limited     Published Date: Aug 02, 2019
Growing by 2.5 quintillion bytes everyday, data is a truly inexhaustible resource. More importantly, it creates endless possibilities for enterprises to make their data do more, from delivering great customer experiences to creating new revenue opportunities.
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Infosys Limited
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