Payments are essential to the success of marketplaces and platforms that connect buyers to sellers, where transactions are a critical component of customers’ satisfaction. Sellers seek fast and flexible payouts, while both sellers and buyers look for an integrated and seamless experience. With the increasing complexity of multi-party transactions on platforms, these expectations are difficult to meet.
Stripe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Stripe Connect, an offering that allows marketplaces and platforms to accept payments from and send payouts to third parties.
Forrester’s interviews with four existing Stripe clients and subsequent financial analysis found that an organization based on these interviewed organizations experienced benefits of $6.1 million over three years versus costs of $1.3 million, adding up to a net present value (NPV) of $4.
Digital commerce is enabling businesses to rethink what they sell, how they sell, and where they sell. Fickle consumer and business buyers have come to expect an intuitive and instantaneous checkout process with multiple payment options. However, aging financial infrastructure and complex interdependencies between numerous parties make it difficult and expensive to accept payments online seamlessly and across markets and currencies.
Stripe meets these challenges with an API-based payments platform that abstracts away the complexities around payment gateways, acquiring banks, and credit card networks. To understand the impact of Stripe’s products on processing online payments, IDC interviewed Stripe customers and surveyed hundreds of organizations around the world about how they currently process and manage online payments.
• Many organizations are using Stripe as a foundational platform for their online businesses, with many of those also using Stripe Connect to run thei
Security risks and breaches have become part of the daily landscape as companies and organizations of every size and in every vertical and industry announce that they have been compromised. In 2016 reported security breaches were up 40%, and this year is on pace to surpass that steep rise. Over the past year alone, there have been high-profile breaches in the gaming, financial services, hospitality, food service, consumer packaged goods, and retail sectors. Many of those breaches occurred due to vulnerabilities in applications and on websites. For example, this past April, the IRS announced a breach attributable to a tool designed to fetch data for the Free Application for Federal Student Aid (FAFSA) form.
In years past, device functionality was enough to sell most embedded products without much concern for cybersecurity. Of course there were exceptions, such as in critical infrastructure, aviation, and military, for which security was always of importance. But today’s environment has evolved on several fronts. First, organizations across nearly all markets are demanding Internet connectivity to monitor and control devices as well as to aggregate and analyze data. Second, the magnitude of security threats has exploded, driven by highly sophisticated hackers including organized criminal gangs seeking financial returns, creating a constantly evolving threat landscape. Third, the increasingly complex nature of connected systems makes them ever more challenging to protect. The more complex a system, the more potential vulnerabilities it may contain. And fourth, the data generated by connected devices represent an asset that is becoming increasingly valuable for organizations to derive insigh
Operational resilience is high on the regulatory agenda in the UK. A joint discussion paper in 2018 took a broader view of operational resilience to cover all risks to the provision of critical business services with a greater emphasis on recovery and response when incidents occur. Regulators now place the same importance on operational resilience as on financial resilience. This represents a fundamental shift that companies are at different stages of addressing. Based on discussions with clients and regulators here are ten conversations to help guide you through this new landscape.
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC.
The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas.
You’ll learn how to:
Leverage AI, machine learning and predictive analytics.
Get scalable, high-speed access to vast amounts of data.
Respond faster, become more competitive, and attract new customers.
"Purchasers of enterprise storage have historically dealt with an upgrade cycle that was expensive, disruptive, inherently risky, and time-consuming and occurred roughly every three to five years. In 2015, Pure Storage challenged customer preconceptions about the enterprise storage upgrade cycle with the announcement of its Evergreen Storage. And Pure has continued to enhance Evergreen Storage over the years with new features that have increased its already extremely high customer experience performance.
This IDC white paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program from a customer point of view."
It’s difficult to think of a force that’s having a more revolutionary impact on financial services than digitalization. It’s materially changing everything in this sector: the way processes work; the way services are offered; the customer experience; and the speed at which business is executed and where it happens.Digitalization is driving the innovation edge to exciting new horizons.
A guide to accelerating digitalization while inverting IT spend.
Published By: Gigamon
Published Date: Sep 03, 2019
Banking institutions worldwide are
expanding their digital capabilities to
meet evolving customer expectations
and keep pace with new digital
banking trends. As financial services
firms increasingly embrace a multicloud strategy to achieve greater
agility and cost savings, pervasive
visibility across data centres and
cloud environments is paramount
to meet evolving security and
After evaluating all the options on the market, one company chose Automation Anywhere RPA to start its digital transformation journey and automate its invoice processing, help desk, and internal financial reporting processes. The company achieved its initial goals—and more. It got the first initiative—automating accounts payable—up and running in less than 6 months, and increased the efficiency of the operation by 300%.
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
Published By: Riskified
Published Date: Aug 06, 2019
The impact of chargeback rates is abundantly clear and easily measurable, but the financial impact of false declines - rejecting perfectly good customers over fear of fraud - is largely underestimated by eCommerce merchants. In reality, these mistakes, which are all too common but difficult to track, end up costing merchants significantly more than chargebacks, and are more damaging to the business’ bottom line.
This guide is designed to help businesses approve more good eCommerce orders, and to put in place better tracking for ongoing improvement in order decision accuracy
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
Published By: iAdvize
Published Date: Jul 25, 2019
iAdvize commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying a conversational CX throughout their customer journey.
Read this study to learn how to evaluate the potential financial impact of a conversational CX on your organization through the quality and scalability of the conversations you can achieve.
For many insurers, this accounting process will look familiar:
• Tools and processes vary for different lines of business.
• The needed data is stored in hundreds of files.
• Calculations are performed by multiple, undocumented spreadsheets, with little or
no version control.
• Humans have to step in to help cobble together data from different channels.
• The process of preparing and presenting financial data is not manageable or traceable.
• The path from input data to P&L numbers is largely a black box.
In a simpler time, this patchwork was passable. But change is coming. New regulations
will bring greater complexity to the accounting process for insurers, which will make
semi-manual, legacy processes look like a house of cards and raise doubts about the
validity of the final numbers on the P&L sheet.
Os bancos em todo o mundo estão apostando muito em inteligência artificial e machine learning para lhes dar a vantagem tecnológica necessária para obter serviços bancários em tempo real, personalizados e preditivos. Um marco ajudará a diferenciar os primeiros ganhadores e fornecerá vantagens contínuas em inteligência.
Faça o download deste IDC Analyst Infobrief para saber como os melhores bancos do mundo estão se tornando mais pessoais, preditivos e mais em tempo real do que nunca.
O que você conhecerá:
• 8 tendências que refletem o nível de preparação do banco para a inteligência conectada
• 9 armadilhas para evitar e 9 maneiras de pular os obstáculos
• Os elementos básicos pessoais, preditivos e em tempo real da IA e ML para os bancos
• Líderes de destaque com base na pesquisa da IDC Financial Insights e em seus respectivos casos de uso
• Orientação essencial do IDC para os bancos líderes
Los bancos de todo el mundo están apostando fuertemente a la inteligencia artificial y el machine learning a fin de obtener la ventaja tecnológica que necesitan para ofrecer servicios bancarios más personalizados, predictivos y en tiempo real. Un marco ayudará a diferenciar a los primeros ganadores y ofrecerles ventajas continuas en inteligencia.
Descargue este IDC Analyst Infobrief que le permitirá conocer cómo los mejores bancos del mundo se están volviendo más personales, más predictivos, y más en tiempo real que nunca.
Lo que usted conocerá:
• Las ocho tendencias que reflejan el nivel de preparación de los bancos para la inteligencia conectada
• Los nueve obstáculos que evitar y las nueve formas de salvar las brechas
• Los elementos básicos personales, predictivos y de tiempo real de la IA y el ML para los bancos
• Los líderes destacados de acuerdo con la investigación de IDC Financial Insights y sus respectivos casos de uso
• Una guía esencial de IDC para los bancos líderes
Servicios Financieros es una industria en la que la innovación siempre está presente. Los modelos de negocio transformadores como las casas de bolsa de bajo costo, los productos de inversión innovadores como los fondos de inversión cotizados, y las regulaciones estrictas como Gramm-Leach-Bliley son algunos ejemplos. Otros ejemplos incluyen:
• Las nuevas firmas fintech, como la reciente inversión de nueve mil millones de dólares hecha en Ant Financial Services Group, y un sinnúmero de otras empresas emergentes similares apoyadas con capital de riesgo, están apuntando a segmentos bien establecidos de la industria de servicios financieros.
• Servicios de gestores automatizados potenciados por la inteligencia artificial y el machine learning que apoyan a los asesores financieros y a los gestores de carteras
• Las regulaciones y las leyes para el manejo de riesgos que cambian constantemente, como GDPR, Basilea III y Open Banking, y que transforman la manera en que se interactúa con los
We know that digital transformation is changing the economics of IT, but is this influencing CXO dynamics and strategic decision-making? To determine this, the Financial Times (FT) Focus partnered with Apptio to survey more than 550 C-suite leaders in technology and finance globally.
Download this FT Focus report to discover how to:
- Bridge the trust gap and ease tensions between the Office of the CIO and the CFO with accountability and real-time data
- Leverage digital transformation to foster greater collaboration and avoid creating blurred responsibilities across the C-suite
- Help leaders at global brands embrace AI, reskilling, cloud, Agile, and decentralized decision-making to move at hyperspeed and deliver value.
Ready to communicate IT cost and value in terms your business unit partners understand?
The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business.
Use this poster as a resource to:
• Establish better alignment between IT, Finance, and other business units by using common language around IT costs
• Confidently manage the business of IT with the backing of peer-derived best practices
• Understand 10 essential metrics you should track to communicate the business value of IT
In this eBook, we walk you through the four ways to optimize your IT costs and offer up prescriptive questions to make your analysis crisp and your conclusions actionable.
Learn more about these four ways to optimize technology costs, including:
- Scrutinize to close financial loopholes
- Economize to eliminate waste
- Rationalize to avoid duplication
- Commercialize to curb demand
Get the poster that maps AWS, Azure, and GCP services to a standard IT taxonomy. The Apptio TBM Unified Model® (ATUM®) standardizes the financial information necessary for IT leaders to manage their technology business.
Download the Cloud Cost Management Poster for best practices to:
- Map AWS and Azure billing to a standard taxonomy
- Better understand cloud costs and usage to avoid surprises and drive accountability
- Optimize resources by taking action on underutilized and idle instances
Published By: Iovation
Published Date: Aug 02, 2019
Account takeover. Synthetic identities. The security risks that financial services and online merchants face are endless, and the fraud landscape is changing dramatically. You not only need to be aware of how it’s evolving, but how to address these threats, protect your customers and your brand. iovation has analyzed data from our consortium made up of six billion devices seen, 55 million fraud reports, and thousands of fraud analysts to determine the most significant fraud trends and what you can do to combat them.
Published By: MuleSoft
Published Date: Apr 15, 2019
Financial services has seen more disruptive technologies introduced over the past three years than any other industry. To meet customer expectations for on-demand delivery, banks must look beyond digitizing existing services and establish open banking platforms for connected digital services.
Read this whitepaper to learn:
Three strategic mindsets that drive digital transformation in banking.
A four step strategy for building an Open Banking digital platform strategy with APIs.
How one global top tier bank developed a digital platform to transcend disjointed customer experiences.