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Published By: Oracle Marketing Cloud     Published Date: Oct 05, 2017
The growing number of MarTech tools available today is overwhelming. Since 2011, this number has increased by 2,567%. With more MarTech options, marketers now have better tools to help them engage customers and deliver results. The hard part is choosing the right MarTech solutions. Get this guide to discover the most common MarTech solutions—and what questions you need to ask of any potential marketing solution provider before you commit.
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Oracle Marketing Cloud
Published By: Rackspace     Published Date: Apr 02, 2019
Traditional retailers seeking to digitalize their brand connections to customers, do so with Eagle Eye AIR, a SaaS platform for creating intelligent, real-time digital and mobile solutions for promotions, loyalty programs, rewards and more. With rapid business growth, the volumes of transactions processed per second are constantly being rewritten – yet, its customers’ transactional throughput keeps running smoothly – which is all thanks to the successful migration of its dedicated infrastructure to Google Cloud Platform (GCP). Being a longstanding customer of Rackspace, Eagle Eye trusted the Rackspace Managed Services team in providing expert guidance for every stage of its migration project – which is part of a bigger exercise to transform its technical capabilities.
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Rackspace
Published By: HERE Technologies     Published Date: Jul 19, 2018
Businesses worldwide are being pushed to enhance customer service while streamlining costs and processes. This means looking to solution providers to help reduce the operating costs of vehicle fleets. Discover how HERE Technologies is using location services to boost efficiency, safety, and customer satisfaction. This e-book is for everyone who is developing innovative fleet solutions?that overcome management challenges and help customers gain a competitive advantage
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HERE Technologies
Published By: Schneider Electric     Published Date: Jan 26, 2018
The first event in the Partnering with Certainy Webinar Series, "Customer Demands at the Edge." Trends like IoT are driving customer experience expectations in a way that demands resiliency in local edge environments. As a result, we’re seeing a rise of edge computing (compute power coming out of the cloud and into the access layer). Customer demands manifest themselves differently based on things like company size and segment. For example, a retail customer’s business imperatives might look different from a doctor’s office. But one thing remains constant: A standardized, redundant, and repeatable physical infrastructure can protect the availability of these now-critical access-layer IT assets. APC by Schneider Electric has: The solutions you need to deliver a standardized, redundant, & repeatable infrastructure to your customers The tools you need to configure them, The alliances & certifications you trust & rely on, The program to make it profitable. Fill out your information and click "Register" to watch the kick off our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Always On, Always Connected.” This webinar originally aired on October 5th, 2017.
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Schneider Electric
Published By: Esker     Published Date: Dec 19, 2016
There is a noticeable shift occurring in the world of order management. Traditionally, projects related to order-taking were spearheaded by the customer service department. Not anymore. The pressures of today’s global economy have forced supply chain functions to play a more direct and strategic role in reducing costs, improving the customer experience, and driving added value throughout the organization. Naturally, supply chain leaders now have a significantly higher rate of interest and involvement in order management initiatives. Supply chain leaders work in a competitive environment, and in order to get ahead of the competition, they are increasingly turning to order processing automation solutions. Find out the four key reasons automation is emerging in the supply chain. Download now!
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Esker
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring
    
Keynote
Published By: Noction     Published Date: Jan 09, 2014
Service Providers have unique networking challenges as compared to other environments. Factor, differentiating Service Provider`s network from others, is the requirement for 100% uptime. The network stability is crucial to their customers’ business and is, therefore, intolerant to disruptions or outages, which may damage the company`s reputation and market position, or even affect it irreversibly. Downtime risks can no longer be mitigated by simply over-engineering the network, but rather deploying network optimization solutions, based on the intelligent monitoring and automated response, versus manual network troubleshooting and brute force time spending.
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network performance, congestion, outages, downtime, hosting, bgp, router, ip network
    
Noction
Published By: NetApp     Published Date: Feb 19, 2015
Learn how storage environments can help address high-availability needs and identify critical features necessary for businesses to meet the bar for six 9s availability. You’ll also see how two customers have leveraged NetApp storage solutions to meet their stringent requirements for uptime as they manage dynamic, high-growth businesses.
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NetApp
Published By: Okta     Published Date: Nov 09, 2016
Microsoft made a massive push to the cloud in 2014, and as a result Office 365 is taking off. We’re seeing it in how Okta customers are using Okta to connect to Office 365 in increasing numbers. However, Office 365 is unlike any other cloud app in its complexity, and it is best for IT to plan and deploy solutions around identity and mobility management in concert with their Office 365 rollout to get maximum user adoption. Download this white paper now!
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Okta
Published By: Oracle CPQ BB     Published Date: Feb 05, 2016
QUESTION: Can your reps respond fast to customers with the right solutions and right price? Or are they burdened with product questions and manual quoting tools?
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Oracle CPQ BB
Published By: NetSuite     Published Date: Apr 22, 2016
Download this white paper to learn why the age of the customer will drive firms to increase their investments in end-to-end technology solutions.
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NetSuite
Published By: Google     Published Date: Aug 09, 2017
Get the low-down on the highlights from Google's marquee cloud conference in San Francisco. From unparalleled infrastructure to customer value and product innovation, Google Cloud Next ’17 showcased insights and solutions from across the industry. Whether you’re an enterprise or a startup, Google Cloud is here to help you build what’s next.
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customer experience, customer analytics, customer experience management, cloud
    
Google
Published By: Fiserv     Published Date: Sep 14, 2017
Sanctions screening and fraud prevention solutions use real-time detection to prevent terrorist financing and financial crime; whereas anti-money laundering (AML) primarily follows an “observe and report” process. Such a process is all that is currently required by many regulators. Increasingly though, international compliance teams are choosing to stop transactions before they are executed – based on suspicions of money laundering activity. More and more, the industry has been asking itself if this approach of rejecting suspicious activity is a more effective strategy to prevent money laundering. This paper explores where and why AML real-time detection might make sense as a new paradigm for global financial institutions.
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aml, anti-money laundering, compliance, regulatory compliance, financial crime, financial crimes, financial action task force, fatf
    
Fiserv
Published By: Splunk     Published Date: Nov 29, 2018
IT organizations struggle with numerous challenges — hybrid environments, lack of visibility during cloud migration, multiple infrastructure monitoring tools, and reliance on manual processes. Yet according to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset. As a Splunk customer, you understand the power of running your monitoring and logging environment in a machine data platform. Are you utilizing your machine data platform to effectively run APM, infrastructure monitoring and Network performance monitoring and diagnostics? This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization. Download your copy to learn how to: Achieve end-to-end-visibility throughout cloud migration Find trends and root cause faster with automated investigations
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application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
    
Splunk
Published By: Illusive Networks     Published Date: Apr 10, 2019
Attack Surface Manager (ASM) gives security teams unprecedented power to easily implement a cyber hygiene program to harden their networks against malicious lateral movement of cyberattackers. This paper provides an overview of common ways that Illusive's customers are using Attack Surface Manager, including fortifying PAM/PIM solutions, detecting insider threats and malicious insider activity, and providing powerful, automated Red Team functions.
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attack surface, cyber hygiene, vulnerability management, vulnerabilities, network vulnerability, threat management, vulnerability assessment, network security
    
Illusive Networks
Published By: Amazon Web Services     Published Date: Oct 09, 2017
Enterprise customers can take advantage of the many benefits provided by Amazon Web Services (AWS) to achieve business agility, cost savings, and high availability by running their SAP environments on the AWS Cloud. Many Enterprise customers run SAP production workloads on AWS today; including those that run on NON-SAP DBs (Oracle, MS SQL, DB2) or on SAP DBs (SAP HANA, SAP ASE). To support the demand of high memory instances, AWS have disclosed their SAP HANA instance roadmap (8TB and 16TB in 2018) and just made 4TB x1e instances available. A few examples of how AWS helped SAP customers cut costs, improve performance and agility include BP reducing 1/3 of their SAP infrastructure cost, Zappos successfully migrating to SAP HANA on AWS in less than 48 hours and enabling a major Healthcare and Life Science company to run BW on HANA with 30% better performance vs. on premise. This guide is intended for SAP customers and partners who want to learn about the benefits and options for running SAP solutions on AWS, or who want to know how to implement and operate their SAP environment effectively on AWS.
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storage, networking, management, aws, sap, infrastructure, lower tco, capex
    
Amazon Web Services
Published By: Dassault Systèmes     Published Date: Jul 21, 2017
Obtaining a first-mover competitive advantage or faster time-to-market requires a new wave in analytics. Dassault Systèmes remains a leading innovator in Product Lifecycle Management (PLM) and has invested heavily in analytical technologies to further drive business benefits for its customers in the related areas of planning, simulation, insight and optimization. This white paper examines the challenges peculiar to PLM and why Dassault Systèmes’ EXALEAD offers the most appropriate solution. It also clearly positions EXALEAD PLM Analytics alongside related technologies like BI, data-warehousing and Big Data solutions. Understand and implement PLM Analytics to access actionable information, support accurate decision-making, and drive performance.
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product solutions, lifecycle management, tech products, data management tools, pdm, plm, process automation, product development speed
    
Dassault Systèmes
Published By: Aerohive     Published Date: May 14, 2015
This analysis is designed to provide potential customers with a comprehensive picture of the direct and indirect costs and benefits they should consider when evaluating Aerohive or any other wireless connectivity solutions.
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wireless connectivity, aerohive, controlle-less, benefits of wirelesss connectivity
    
Aerohive
Published By: Gelato     Published Date: Jul 02, 2018
How far does your marketing material travel before your it gets into your customers’ hands? Or even your colleagues’? What if it could have reached the moon first? That was the case for the annual posters sent by Hydro Extruded Solutions. With Gelato total shipping distances were easily cut 72%. Gelato presented a faster, greener, and smarter way to print and distribute their message — one more step confirming Hydro’s commitment to sustainability. Download this info-graphic to learn more.
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Gelato
Published By: IBM     Published Date: Jul 06, 2016
Five high-value uses for big data: IBM has conducted surveys, studied analysts’ findings, talked with more than 300 customers and prospects and implemented hundreds of big data solutions. As a result, it has identified five high-value use cases that enable organizations to gain new value from big data.
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ibm, mdm, big data, trusted data, data solutions, data management, data center
    
IBM
Published By: BillingPlatform     Published Date: Apr 18, 2019
Every Billing Platform Looks the Same… Unless You Know What To Ask. Read this exclusive whitepaper to explore the billing capabilities that can mean the difference between business success or customer fatigue. This executive brief describes: • The most important capabilities in any billing solution. • How the major billing solution vendors differ in each area. • The exact questions to ask vendors...including your current vendor. This whitepaper outlines the areas to consider when evaluating billing solutions. For each, we provide a description of the area, an explanation of the range of differentiation between billing vendors, and when to consider one approach over another. We also give you the exact questions to ask.
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BillingPlatform
Published By: KANA®, A Verint® Company     Published Date: Aug 13, 2014
Kana Enterprise is a product built via acquisition, and it delivers a solution that combines the strength of its two parents — the multichannel and knowledge capabilities of the historical Kana Software products and the business process management engine from Sword Ciboodle.
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kana, customer service solutions vendors, case management, customer service, reporting capabilities, process management, sword ciboodle, knowledge management
    
KANA®, A Verint® Company
Published By: HP     Published Date: Feb 02, 2015
Customers across all industries are transitioning to the 3rd Platform, where IT organizations are seeking to leverage mobile, social, cloud, and big data solutions to drive business value. At the same time, the pace at which the business operates is continually accelerating.
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HP
Published By: Nexmo     Published Date: Nov 26, 2018
Companies have always been focused on the customer experience, but with the ever-changing landscape of how information is consumed, they have to react faster and provide more impactful interactions. Today's consumers expect businesses to communicate with them on the channels they prefer. This means messaging customers on the channels that provide straightforward and/or media-rich features. Savvy companies know that SMS is the messaging leader, but that MMS and other OTT channels, such as WhatsApp, Facebook Messenger, and Viber, provide a more engaging experience. They think about their overall messaging goals and as a big-picture concept. Join Sheri Atienza, Product Marketing Manager at Nexmo, in this webinar examining how messaging solutions can be the power behind your 2019 messaging strategy. You’ll learn how to customize your messages to both the audience and the medium, and how easy this can be with Nexmo.
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Nexmo
Published By: NetApp     Published Date: Apr 02, 2015
This paper explores several of the total cost of ownership (TCO) benefits associated with flash storage compared to those of traditional hard disk storage environments. Experiences of customers with NetApp® flash storage solutions demonstrate how deployment of flash storage can translate into a lower TCO than that provided by traditional hard disks.
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netapp, flash, flash storage, tco, disk storage
    
NetApp
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