This whitepaper reveals how OPERA Cloud brings to the cloud the power of the OPERA software suite that leading hotels and casinos around the world have relied on for years to manage properties, hotel operations, and distribution.
Published By: SundaySky
Published Date: Mar 06, 2018
Guests at Atlantis Paradise Island, a luxurious tropical resort in The Bahamas, enjoy an amazing guest experience: the resort boasts pristine white-sand beaches, luxurious accommodations, a world-class casino, a 140-plus acre water park, and the world’s largest open-air marine environment. Atlantis wanted to drive anticipation and deeper engagement with guests before they even set foot on the island by improving the pre-arrival experience. SundaySky SmartVideo enables Atlantis to take a strategic, multi-touch engagement approach to enhancing the pre-arrival period with personalized video communication to assist guests in fully preparing for their vacations.
Published By: Ingenico
Published Date: May 02, 2018
The time of mobile point of sale (mPOS) has arrived.
While the mission to adopt EMV has dominated the payments industry over the past few
years, many hotels, resorts and casinos are now focusing their efforts on rapid planning and
implementation of mPOS strategies. A number of emerging trends are driving this new focus,
including an emphasis on enhancing guest experiences and building brand loyalty by leveraging
digital and mobile technologies.
Innovative hotels, resorts and casinos are using these solutions to create entirely new guest
experiences that improve service speed and convenience while creating distinct competitive
advantages. mPOS is increasingly becoming a key part of the picture, providing unique
opportunities to improve guest service quality and engagement, create new efficiencies and cost
savings, and strengthen their brand.
This eBook will provide an overview of those opportunities, some key trends in the hotel
& lodging industry, and guide you through the key requirem
When it comes to guest safety, exceptional customer service,
and streamlining operations, nothing is faster than right NOW.
Organizations across various industry segments — hotels,
casinos, restaurants and entertainment venues — are juggling a
mix of communication devices. This can mean gaps in coverage,
poor battery life and aging equipment that diminishes your ability
to deliver premium guest service. The power of NOW puts instant
communications at your workers’ fingertips — because when
communication slows, business slows.
Published By: Quantcast
Published Date: Jul 16, 2013
Advertising that connects placements with high-value customers during times of active consideration is essential to drive conversions at a profitable rate. Using display advertising and Facebook Exchange to find new customers, the Palms Casino Resort increased their bookings by 87% while lowering costs by 33%. Read the story to see how the Palms did it and how you could too.
Published By: Iovation
Published Date: Sep 25, 2009
Online casinos generated $22.6 billion in global revenues in 2008, up from $17.6 in 2006. While the online gambling industry grows, so does organized fraud. Cyber criminals are working hard to uncover and sell people's personal information and share techniques on how to defraud online gambling sites. The online gambling industry stands to lose hundreds of millions of dollars annually to fraud exposure if effective anti-fraud strategies aren't put in place.
POS or point-of sale systems are commonly used in retail stores, restaurants, stadiums, hotels, and casinos. The basic use of these systems is to scan items for purchase, place inorders and/or calculate bills.