There are lots of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate.
But even the thought of switching can be intimidating. There is an enormous number of factors to consider. They have to do with cost, features, technical complexity and other issues. And the impact of each factor varies depending on what kind of system you’re changing from. In short, when it comes to switching phone systems, nothing is simple or straightforward.